Frequently Asked Questions
What is the rate for hiring a Plus-One?
Our rate is $250 per hour, with a minimum booking requirement of 3 hours. A 40% refundable deposit is required to secure your booking, and the remaining balance is due on the day of the event.
What is your cancellation policy?
Cancellations made at least 72 hours before the scheduled event will receive a full refund of the deposit. For cancellations made within 48 hours of the event, the deposit is non-refundable.
In the unlikely event that we need to cancel, you will receive a full refund, including your deposit.
When is payment due?
A 40% refundable deposit is required at the time of booking. The remaining balance must be paid in full on the day of the event, prior to the start of the service.
How do I book a Plus-One?
Bookings can be made directly through our website. Click the booking form on our website, and pay the deposit to confirm your reservation.
Can I choose my Plus-One?
While you don’t select a specific Plus-One, you can share your preferences and event details with us. Based on this, we'll recommend the best fit from our team. Rest assured, all of our Plus-Ones are highly professional, well-presented, and committed to providing an exceptional experience tailored to your needs.
Is there a minimum booking time?
Yes, there is a 3-hour minimum for all bookings.
Are the services customizable?
Absolutely. Whether it’s a formal gala, a wedding, or a corporate function, our services are tailored to meet your unique event requirements.
Is my booking confidential?
Yes, your privacy is of utmost importance. All arrangements are handled with complete discretion and confidentiality.
What forms of payment do you accept?
We accept bank transfers, major credit and debit cards, and digital wallets like PayPal, Apple Pay, and Google Pay.
What happens if I need to extend the booking time?
Extensions may be accommodated if the Plus-One is available. Additional hours are billed at the standard hourly rate of $250, you are required to immediately compensate for the additional time prior to the extension. Plus-ones are booked in a 3-hour minimum block.
Can I reschedule my booking?
Yes, rescheduling is allowed at no additional cost if requested at least 72 hours before the event. Requests made within 72 hours may incur a fee.
Do the plus one only arrive at the event venue?
Yes, the plus-one only arrive at the event venue directly, They do not meet with clients anywhere else beforehand, as the connection is made exclusively in a public setting at the venue.
In which locations do you offer services?
We offer services in NYC, DC, LA, Toronto, London, and Paris. Please be aware that travel and accommodation costs may apply, and these will be discussed during the booking process. International rates will apply based on the location, and pricing will reflect the applicable international rate.
Cancellation Policy Summary
Domestic:
- Cancellations made 72+ hours in advance: Full refund of the deposit.
- Cancellations made within 72 hours: No refund of the deposit.
International:
- Cancellations made 7+ days in advance: Full refund of the deposit.
- Cancellations made within 5 days: No refund.